Front Desk Agent

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H I Lindberg Group - Hotels

Far North Central - San Antonio - TX

About this job

Salary Salary:
Not informed
Work schedule Work schedule:
8:00 AM - 12:00 PM
Contract type Contract type:
Job audience Job audience:
To assist all guests, coworkers, and vendors in a friendly, courteous, efficient, and professional manner. Our Front Desk Agents set the tone for our guests entire stay, so it is critical that our guests are our focus at all times.

Essential Job Functions:

 Smile and greet every person that walks through our doors
 Provide the highest quality of service at all times
 Promptly and effectively deal with any guest complaints or requests
 Check guests in and out of the hotel in accordance with all brand standards
 Accurately maintain all guest’s folios including but not limited to posting payments, posting incidental charges, and rebates when necessary
 Use appropriate telephone scripted greetings at all times
 Complete all required brand training with in appropriate hotel established timelines
 Completely understand and execute all emergency policies and procedures as well as understand all required items on the PIC checklist
 Properly maintain cash drawer at the appropriate level and follow all cash handling procedures
 Keep lobby and desk are clean and presentable at all times
 Effectively communicate with other desk shifts and the management team all important and relevant information that occurred during your shift
 Must be able to move/lift items weighing up to 50 lbs from time to time
 Must adhere to all work rules, procedures, and policies established by the hotel and have fun at work

Work hours will be discussed in detail throughout the process as well as salary.

Full time associates with 30+ hours average per week, we offer a comprehensive benefits package to full-time employees that includes medical, vision and dental coverage, paid time off and much more.


Hotel Experience
Front Desk Experience

High school

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